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Articles

Sales Articles

Adding Engineer to Sales Call Can Improve Outcome
The Engineer/Sales Person Combination Can Be an Effective Team

Become a Better Negotiator for Your Bank
The Negotiation ProcessSteps and Outcomes

Don’t Sell—Solve
Transforming Selling into a Client Problem-Solving Activity

Improve Your Voice Mail Message
Using Radio Techniques for Voice Mail

Joint Sales Calls
Managing the Joint Sales Call

Passing the Selling Baton
Handling the Account Representative Turnover Client Meeting

Sales Bytes: a New Way to Sell Pharmaceuticals
Applying the Consultative Sales Process to Short Duration Sales Calls

Teaching Salespeople the Five ‘Ws’ and the ‘H’ of Sales Call Planning
The Who, What, Where, When, Why and How of Sales Call Planning

The Engineer and the Salesperson: How To Improve Their Team-Selling Skills
Making the Salesperson/Technical Person Team a Success

The Problem Solving Selling Connection
The same behaviors and skills that make you a good problem solver can make you a successful salesperson

The Real Selling Starts After You Get the Business
The Biggest Challenge: Determining the Client’s Needs

Using Cross-Function Teams to Boost Sales
Team Problem-Solving Meetings Enhance Sales and Cross-Sell Success

Why Banks’ Cross-Selling Falls Short
Skills in Sales, Teamwork and Objection Resolution Make Or Break Cross-Selling


Coaching Article

Good Coaching Means Good CSS

Training Articles

Tennis, Anyone?
How Coaching Your Sales Staff Parallels Selling To Your Clients

Using Problem-Solving Skills to Conduct Effective Training Programs
How a Classic Problem-Solving Model Applies to Running a Training Program

Why Videotaping Is a Wonderful Training Tool— and How to Use It Effectively
The How’s and Why’s of Using Videotape in Training

The Importance of Climate in Training
How Controlling Process and Managing People Can Make or Break a Training